Do You Want a Free Website or a DIY Website?

Table of Contents
Table of Contents

Our guess is there’s lots of folks interested in having a website for their business but before you make a decision…read our Bloom Creative Design blog, we weigh up the pros and cons of building your own website (a so-called ‘free website’) and getting one built by a professional website developer or digital marketing agency.

As we know, an online presence is vital for pretty much all businesses. A study in 2018 indicated that 97% of customers search the web for products and services in their local area. This indicates that most customers expect you to have a web presence.

‘Free Websites’ – The Options

When we talk about ‘free websites’ what we really mean is you as a business owner, signing up to Wix, Squarespace, Go Daddy and a myriad of others which give you a limited set of templates and tools to build your own website.

If you are a new business, or are just about to launch a business, then you may feel an ‘off the shelf’ ‘out of the box’ or ‘cookie cutter’ website is the most cost-effective method of getting your website built and ‘live’.

Off the shelf website companies present you a number of templates and it will have pre-built integration. You select a template and then populate it with content including images, text, logos and similar.

Depending on your confidence level, this is totally do-able if you have fairly good technical skills.

Professionally Designed Websites – The Options

Web developers and designers are professional entities that can build you a website from scratch.

They will build a website that is created just for the purpose of your business, and one that will align with your goals, processes and requirements.

A custom Wordpress website is a website that you fully own. You own the code and it ‘lives’ on your own website hosting server.

Bespoke websites can also have elements added to them at a later date so as your business grows, you have that flexibility. This could include calendar booking systems, e-commerce & product ordering, payment options and more.

The web developer and designer will do all the heavy lifting with creating the website, freeing you up to do other things, such as run your business!

When Is A ‘Free Website Builder’ A Good Idea?

Many businesses start out with an off the shelf website.

It tends to be at the very start of the business, when cashflow is tight, or it could the business owner is putting ‘a toe in the water’ to see how things develop.

Therefore, there is a place for free website builder software. It tends to be a quick process and a relatively straight-forward one in terms of getting everything in place before it goes live.

What we would say is that here at Bloom Creative Design, some of our customers have come to us having gone down the off the shelf route and have come to us for a custom designed website.

They have maybe encountered the drawbacks of a ‘free website’ of which there are quite a few.

What Are The Drawbacks Of A ‘Free’ Website or a DIY website ?

  1. You Don’t Own It – If you sign up to any of the companies listed above, the biggest drawback is you don’t own the website, they do. It’s their code and normally a closed system. While we’re not suggesting any of them will go out of business, but if they did, then you might have to wave goodbye to your website.
  2. Templates Limit Your Creativity – The templates produced are for mass use and as such you’re totally limited to how that website looks. In fact, your competitor might even have a similar design to you, which means you are not distinct enough, even though you are way better than the opposition. Most of the time you can tell quite quickly if a website is a DIY and that can put potential customers off. If they leave your site quickly then that signals back to Google and can affect you ranking.
  3. The Features Are Limited  – By this we mean they can be restrictive as your business evolves. These companies may include website features but are they any good to you? Will they help you develop and grow your business? Or will they just slow down your website’s functionality? If things are sliding and jiggling around they can affect website speed and the user experience.
  4. Support Can Be Tricky – If anything goes wrong with your website and you can’t fix it, then getting the right support can be challenging. You are simply in the queue along with hundreds, maybe thousands of other customers.
  5. Limited or No SEO – One of the key factors to help you find new customers is to have an effective Search Engine Optimisation strategy. Unfortunately, with DIY websites, you may not get the results in Google that you need and even if you can access the backend of the site you still need to understand SEO. Without search engine visibility it’s like to building a shop in the middle of nowhere. Which means you are potentially losing out on a number of customers. What you need is a website which makes it easy for your customers to find you organically.
  6. Updates Are A Pain – Sometimes the only way a problem is resolved is through updating a plugin to the Content Management System. Wordpress websites run with maybe 10+ plugins (bits of software). This is can be time-consuming and frustrating if you are doing it yourself and you can break your website.
  7. Security Issues – As a rule of thumb, managed websites are more secure. If you are doing it yourself even with a custom Wordpress installation, managing the security is essential and believe it or not websites which are not maintained are liable to be hacked. Think of it like leaving your windows open or the door unlocked. A web agency knows the latest software vulnerabilities and when to make updates and when not. And hacking can happen to anyone,even very small business websites.

What Are The Advantages Of A Bespoke Website?

  1. Bespoke Website Have Great UX and UI – Web developers and designers know that search engines such as Google want people to have a great User Experience and User Interaction on a website. There are numerous factors involved which web developers and designers know to put into the website build.
  2. The Coding Up To Date and Relevant – this is great for Search Engine Optimisation as finding and indexing keywords is much easier. Bespoke website developers the latest W3C HTML and CSS coding standards.
  3. Web Pages Load Faster – as Google’s MASSIVE algorithm change looms in May 2021, speedy load times will be crucial.
  4. You Can Get Your Website Built For Your Business Needs – experienced web designers and developers will spend time with you and discover what you want your website to do. Get more leads ? Tick! Sell more products? Tick! Get up those search rankings? Tick!
  5. Screen Size Is Everything – bespoke website creators will invest time to ensure your website functions superbly on all screen sizes.
  6. Your Website Grows With Your Business – as your business grows, your website will need to adapt. Future expansion and changes to your website can be handled by the expert Bloom team, for example. These changes can be carried out as smoothly as possible, while you get on with running your business.
  7. Landing pages – bespoke design allows for development of landing pages. These help to convert those clicks into sales and the quality of landing page creation from bespoke designers is second to none.

Search Engine Optimisation

An important area that bespoke design has in its favour is Search Engine Optimisation and how to please Google so that it shows your website high up in the website rankings.

With some free website builders, an SEO strategy sometimes cannot be fully implemented.

One of the key factors to help your website climb those search rankings and maintain a good position is to have a bespoke SEO strategy in place from the beginning. This includes at the design stage, throughout the build and development, in the coding, programming and beyond. This way, SEO is planned in rather than something that is done after the event. Putting in the effort with SEO in the beginning means you can save time, effort and money on paid ads like Google Ads, for example.

And as mentioned above, Google’s massive algorithm change in May will be dealt with effectively and effectively by bespoke designers as they can adapt if needed.

SEO includes having an effective keyword strategy which needs to be positioned correctly within the website both in terms of content and ‘under the hood’. A custom website build will take this into account from the start.

In The End, It Boils Down To … The Cost

As we approach the end of this blog, one thing we’ve not discussed in depth is the cost implications.

The cost of not doing it professionally can be significant. We have had many clients with websites which look OK but actually do not show in the first 50 results on a Google search for their main product or service.

For start-ups, the cost-effective way of having a web presence would be to go down the ‘free website builder’ route. The upfront costs are manageable, and it means you get a website ‘off the ground’ sooner rather than later. However, you would need to compliment this with good social media presence, ads and Google My Business to name but a few.

However, as tempting as this sounds, it is not just the financial costs that need to be considered. We mentioned earlier in this blog that we have customer who’ve gone down the DIY website route and have later come to us so they can have a better online presence and credibility.

This is because they’ve realised the drawbacks of a ‘free website’ and actually, the bespoke route would have been the better one to follow after all.

Yes, it costs more, but you are paying for expertise, skills and knowledge. Chances are you will save many, many frustrating hours if you opt for the bespoke option. It can be a very lonely place when you don’t know how to fix a problem and you’re not getting the attention you need.

Cost comes in the form of success, too. Chances are the bespoke website will get you the leads and conversions in a fraction of the time, therefore paying for itself within a few months.

And finally, visibility is everything. Search visibility, or the measurement of how many people traffic your website in gets, is crucial and it can be done organically with a bespoke website when you work with a web agency or professional website designer.

In the end, only you can decide what to do and what fits your business and this blog might help you make that choice. get in touch with us and we can help put you on the right path.

If you are still confused and have any questions or would like to know more, please

Get in touch

Share Now
Facebook
Twitter
LinkedIn

What our clients say about their dedicated Digital Agency in Cheshire

We partner with our clients for the long haul, so we can deliver them ongoing results that help their business grow and thrive online.

Nathan S. profile picture
Nathan S.
20:37 23 Dec 25
Bloom Digital Marketing have been brilliant to work with on SEO for my photography business. They’re genuinely invested in understanding my business, really listen, and the whole team is always on hand when needed. Professional, approachable, and easy to recommend
AGM Products L. profile picture
AGM Products L.
19:38 22 Dec 25
We've been using Bloom for the last couple of years and it's been a pleasure working with such a professional and friendly company. The whole team have been so helpful in looking after our website, offering great advice and prompt support. With their wide range of knowledge and expertise, we know we are in safe hands. Highly recommended!
B S. profile picture
B S.
13:49 08 Dec 25
We've worked with Bloom Digital Marketing since mid 2022. Our website now consistently delivers quality removal enquiries. The bi-weekly calls keep everything on track, and we never miss a lead thanks to the systems they've put in place. They're proactive, reliable, and genuinely feel like part of our team
Peter H. profile picture
Peter H.
12:59 25 Jun 25
We’ve worked with Bloom since 2019, started as a one man band to a team of ten. We’ve grown our revenue 10x and we can say we wouldn’t be where we are without the team at Bloom.
Darren A. profile picture
Darren A.
14:44 12 Jun 25
Fantastic people at Bloom. They do what they say they are going to do. Hit deadlines, continually communicate and deliver on the project. Sometimes you just want a capable team to take on your project and Bloom are capable and then some. Highly recommended.
Response from the owner 19:03 16 Jun 25
Thanks Darren. Much appreciated. Looking forward to watching the results. You and the whole team at Amita have been a dream to work with and that's enabled us to deliver. We now say we want more Darren's please.
Agostino F. profile picture
Agostino F.
21:04 02 Sep 24
I moved my website and digital marketing to Jeanette and the team in March this year, after being taken for a ride from another company. The changes I have seen in traffic and the comments made on the new website are amazing. Working with Jeanette is like having another wife, ( Unlike a wife though you don't have to go home to her! But be rest assured she is in the background getting ready to set more tasks!).... she is constantly on the case demanding information and doesn't let go ... in order to do the best possible job. Other companies I have dealt with don't have the same passion and enthusiasm . I cant recommend them highly enough, all the team are a dream to work with, very professional and enthusiastic, making it their job to know my business
Response from the owner 10:33 03 Sep 24
Thank you Ago and of course Milo ha ha ! I like being Chief Nag but on a serious note, I am happy we have been able to provide you with a website that works and support you with the business growth. Now to plan the next few months out for your ongoing marketing.
Sarah H. profile picture
Sarah H.
14:02 31 Jul 24
Tsiantar Architects have been working with Jeanette and the team since the beginning of last year on the design and launch of our new website, which we are absolutely delighted with and has been a great success. Jeanette spent a lot of time finding everything out about us and our business, the way that we work, and what we were trying to achieve. She is fantastic to deal with, and goes above and beyond to help us and make sure we are getting the best results for our business. Not only are the team at Bloom really creative and talented, but they’re also great to work with. We get quick responses to queries and any amendments we require, monthly updates, plus in-person meetings. If you are looking for someone to design your website and provide on-going SEO and marketing support, then we would not hesitate in recommending Bloom Digital Marketing.
Response from the owner 14:12 31 Jul 24
What a wonderful review, Sarah! We're over the moon to hear how happy you are with the website and our services. Your respect for our work motivates us to continue striving for excellence. Feel free to reach out if you need any further assistance. We're just one call away. Thank you so much for your recommendation!
Hannah G. profile picture
Hannah G.
20:26 27 May 24
As a small business owner, I've worked with about 5 companies over the last 7 years. Each of them has made promises, and unfortunately most have failed to deliver. Many have taken advantage of my lack of knowledge about websites and have taken significant sums of money from me.

When I reached out to Jeanette, I was rather fed up, and also had a lack of faith and trust.

I can't thank her and her team enough for their support over the last 6 months. I have really values that Jeanette doesn't want to keep me in the dark, quite the opposite she has wanted to help me understand things better.

She has been mindful of my limitations of funds, and has given me sound advice on what I'm spending on and when.

Having someone that is straight forward and cares seems to be rare in this industry, so I consider myself very lucky.

I've also seen actual results, so this team actually do what they say!
Response from the owner 12:40 28 May 24
Hi Hannah, thanks for the amazing review. We were aware of your journey so far and it was more important than ever that we looked after you. We are proud of our commitment to transparency, value for money, and most importantly, generating tangible results for our clients. Your trust in us means a lot.
We cannot speak highly enough of the team at Bloom. As a plumbing company, having a visible online presence is crucial, and when our Google Business profile was suspended, we were understandably worried and it affected our business massiveley. However, Jeanette and her team truly went above and beyond to resolve the issue.

Throughout the entire process, they kept us informed and provided regular updates. Their efforts ultimately resulted in the successful reinstatement of our Google Business profile, for which we are incredibly grateful.

We highly recommend Bloom Digital Marketing to any business seeking outstanding digital marketing services. Thank you for your exceptional support !
Response from the owner 08:48 11 Apr 24
Thank you so much JB Plumbing & Heating! We really appreciate your kind words and recommendation. We definitely celebrated resolving the issue with your Google Business profile and that it’s live again !
Tsiantar A. profile picture
Tsiantar A.
15:42 13 Mar 24
We have been working with Jeanette and the team since the beginning of this year on the design and launch of our new website, which we are absolutely delighted with and has been a great success.
Jeanette spent a lot of time finding everything out about us and our business, the way that we work, and what we were trying to achieve. She is fantastic to deal with, and goes above and beyond to help us and make sure we are getting the best results for our business.
Not only are the team at Bloom really creative and talented, but they’re also great to work with. We get quick responses to queries and any amendments we require, monthly updates, plus in-person meetings. If you are looking for someone to design your website and provide on-going SEO and marketing support, then we would not hesitate in recommending Bloom Digital Marketing.
Response from the owner 10:02 21 Nov 23
Thanks Tsiantar Architects! We appreciate your kind words and are thrilled that you are delighted with your new website. It was a pleasure working with you to understand your business and goals. We're glad that our team's creativity and responsiveness have been valuable to you. We look forward to continuing to provide ongoing support for your SEO and marketing needs. Thank you for recommending Bloom Digital Marketing!
John G. profile picture
John G.
16:47 10 Jun 23
Great service and very helpful
Response from the owner 14:07 12 Jul 23
Thanks John, much appreciated. Glad to be supporting local family businesses.
Claire N. profile picture
Claire N.
08:48 11 May 23
I am new to the business world and Jeanette came highly recommended for support with the technology side ( I am terrible!) The company is highly responsive and keep you updated regularly to help you understand the process and aims of the work they are doing. Her communication is amazing and not full of technological terms which really helped me. I would highly recommend using this service.
Response from the owner 10:40 11 May 23
Thanks so much Claire and I'm glad we have made it easier to understand on the tech front. Looking forward to following your new aesthetics business and seeing it grow.
Lee V. profile picture
Lee V.
08:19 13 Mar 23
Over the years we've worked with Bloom Creative on a number of projects and always found them, professional, friendly, focused and extremely knowledgeable. Would highly recommend.
Response from the owner 12:28 19 Apr 23
Thank you Lee !
Abby W. profile picture
Abby W.
22:19 20 Sep 22
I've worked with Jeanette and the team on a number of projects together and can't recommend them highly enough. Jeanette is absolutely lovely to work with, and genuinely cares about delivering the best results to her clients.

If you're looking for a web design and marketing expert who really knows how to deliver results, Bloom is your only option: their work is great, they're fantastic to work with, and they treat every project like it's their own.

Their dedication to great customer service really makes a difference - I highly recommend Jeanette and the crew at Bloom Creative Design.
Response from the owner 20:41 25 Sep 22
Thank you Abby - we love working with you guys on our projects.

Related Blogs

Changing your domain name does not have to tank your search rankings, but it needs to be done properly. The essentials: plan thoroughly, set up...

We are proud to announce that Bloom Digital Marketing has been recognised in the SME News Northern Enterprise Awards 2025, winning: 🏆 Best Digital Marketing...

If you run a business in Cheshire, you already know what it takes to build something real. You have staff to pay. You have customers...